1. Information We Collect

When you use our website or contact us, we may collect the following information:

• Contact Information: Name, email address, phone number, and property address when you submit a contact form or request a quote.
• Service Information: Details about the electrical work you require.
• Technical Data: IP address, browser type, and pages visited (collected automatically for site analytics).

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Schedule and carry out electrical work
• Send appointment confirmations and updates
• Issue invoices and process payments
• Comply with legal and regulatory requirements
• Improve our website and services

3. Legal Basis for Processing

We process your personal data under the following legal bases as defined by UK GDPR:

• Contract: To fulfil our contractual obligations when providing electrical services
• Legitimate Interest: To respond to enquiries and improve our services
• Legal Obligation: To comply with electrical safety regulations and retain required records

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Regulatory Bodies: NICEIC and SELECT for certification and compliance purposes
• Local Authority: Angus Council Building Control when required for notifiable electrical work
• Service Providers: Email services (for sending confirmations) and payment processors

5. Data Retention

We retain your information for as long as necessary to provide our services and meet legal requirements:

• Enquiries: Up to 2 years if no work is carried out
• Completed Work Records: Minimum 6 years (as required for electrical installation certificates)
• Financial Records: 7 years (HMRC requirements)

6. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure data transmission.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: